My first experience with Groople was in February 2015. Their agent, John Butler, provided excellent service to me and my group of 22. The hotels were exactly as I expected and the checkin process seamless. We arrived to find room cards labeled with names from my group. This made checkin lighting fast. Once at our destination, we decided to hire a step-on guide in LA. I contacted Mr. Butler and he provided us a fantastic guide. The day before our departure, snow caused our arriving airport to close. Mr. Butler exceeded my expectations and found us space for an additional night.
Ben
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